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Crisis Text Line Becomes the initial Text-Based Service to get Accreditation from American Association of Suicidology

NY, NY, September 19, 2022 –(–Crisis Text Line, a non-profit organization that delivers free, 24/7 text-based mental health support, and the American Association of Suicidology (AAS) are proud to announce that Crisis Text Line is just about the first online-only emotional support (OES) service to get accreditation for crisis programs. AAS accreditation guarantees people who are in crisis, and also local and state governments funding crisis programs, that Crisis Text Line is delivering services in accordance with nationally recognized standards.

Our entire team at AAS really wants to congratulate Crisis Text Line on the task they will have done to earn accreditation, said Anthony Wood, AASs Interim Executive Director and Chief Operating Officer. It really is wonderful to see organizations taking advantage of technological tools to provide quality services that truly meet people where they’re and in the way in which they’re preferred communicating.

Crisis Text Line underwent a thorough evaluation process that reviewed the organization’s training process, organizational structure, handling of life-threatening crises, ethical standards and community integration, among other focus areas.

We have been so honored to possess received AAS accreditation, which recognizes our tireless work during the last nine years of providing exceptional mental health support for the community of texters in need, said Dena Trujillo, CEO of Crisis Text Line. Our unwavering commitment is two-fold: to generate an empathetic world where nobody feels alone also to promote well-being for folks wherever they’re.

In December of 2021, the U.S. Surgeon General issued a rare public advisory warning of a mental health crisis in Americas youth population, stating that social workers, psychologists and counselors cannot meet up with the pandemic-fueled demand for mental health support. Its clear an accessible, anonymous, text based service like Crisis Text Line is more necessary now than previously. In 2021 alone, Crisis Text Line engaged in nearly 1.3 million conversations and de-escalated over 17,000 conversations with individuals who reached out indicating they were in imminent threat of ending their lives or harming another person.

About Crisis Text Line

Founded in 2013, Crisis Text Line, a nonprofit organization that delivers free, 24/7, high-quality text-based mental health support and crisis intervention, empowers a residential area of trained volunteers to aid people within their moments of need. Crisis Text Line is focused on creating an empathetic world where nobody feels alone. Those seeking care can text CRISIS to 741741 to get in touch to a live, trained volunteer crisis counselor in English. Text HOLA to 741741 or text to 442-AYUDAME in WhatsApp for Spanish. More information can be acquired at

About American Association of Suicidology

The American Association of Suicidology may be the worlds largest membership-based suicide prevention organization. Founded in 1968 by Edwin S. Shneidman, PhD, AAS promotes the study of suicide and its own prevention, public awareness programs, public education and training for professionals and volunteers. The membership of AAS includes mental health insurance and public medical researchers, researchers, suicide prevention and crisis intervention centers, school districts, crisis center professionals, survivors of suicide loss, attempt survivors, and a number of laypersons who’ve in fascination with suicide prevention. It is possible to find out about AAS at

Crisis Text Line

Vanessa Showalter




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