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How Spike increases productivity using its conversational email platform

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While digital transformation is accelerating rapidly, enterprises remain facing challenges like siloed communication, which frequently makes collaborative team efforts extremely difficult. A 2019 report by Forrester revealed that while marketing and business intelligence teams often communicate, both groups arent doing this effectively because they’re both often siloed. That report was 3 years ago, however, not much has changed since that time. Today, many organizations remain swimming in vast data lakes that frequently have silos. This may often lead down an ever-complex way to improving organizational productivity, bettering customer experience and getting incredible returns on the investments.

Because the quest toward a digitally transformed enterprise ecosystem continues, experts remember that organizations who would like to drive a genuine digital transformation agenda must go wrong in silos. To maintain with ever-evolving business demands, companies keep adding more tools to handle their needs, until they are able to no longer keep an eye on the sprawl they will have. That’s where Israel-based productivity startup Spike which claims it includes the initial collaborative email platform that helps teams of most sizes connect, create and collaborate to perform more really wants to change things.

Cofounded by Dvir Ben Aroya (CEO) and Erez Pilosof (CTO) in 2014, Spike supplies a conversational email platform that empowers teams to interact and communicate better using its prioritization and organizational features.

Aroya told VentureBeat within an interview that Spikes multi-platform technology was built along with a contact protocol which allows it to supply a whole messaging experience for folks and teams business needs all in a single platform.

Whether for external or internal conversations, Aroya said, email continues to be the most famous type of communication on the planet, however the problem is that organizations tend to be spread across multiple tools and that impacts communication and productivity negatively. He claims that Spikes offering helps businesses to save lots of money, all while unifying communications into one place. It allows users to accomplish anything from their inboxes including communicate, organize, plan, share notes and projects, video conference and monitor schedules.

Unifying communications is really a priority

In accordance with Aroya, probably the most compelling trends Spike has seen over the enterprise landscape is more businesses and people would like alternatives which will unify their communication solutions. Furthermore, he said folks are searching for a modern, natural real-time communication experience.

For instance, Aroya noted that why is the business stand apart is its prioritized organization. Spikes priority inbox removes distractions, enabling teams to target and become more productive. Prioritized messages are displayed first, while less essential communications are relegated aside to lessen clutter. With the platforms super search, function, users can save time by devoid of to comb through threads to find the information they want. To see every file a user has ever sent someone, they should just go through the contact, Aroya noted, adding that Spikes file management helps users view files without downloading them, which saves time.

Aroya further said Spike eliminates the thought of threads altogether and groups emails by contact to create it better to uncover what users seek out, showing chats as you continuous inline message between conversation partners.

The top features of the platform utilize a Spike users contacts even though that contact themselves isn’t also using Spike, but Gmail, for example the Spike user can still view and quickly manage files in a conversation with someone outside their organization.

Beyond a contact platform

Spikes competitors include Google Workspace and Microsoft 365 (in the e-mail client arena) along with Slack, Discord among others (in the messaging world), Pilosof added that Spike is a lot more than a contact platform.

In accordance with Pilosof, Spike is leading the marketplace by giving both email client experience and chat capabilities in a single platform and several additional built-in tools like video meetings and calls, collaborative notes, calendar and much more.

For upcoming events, unfinished projects, or various social networking channels, Pilosof said, users may also create a group chat in Spike for far better communication. He added Spikes unique features are why many Gen Z users are flocking to the platform, rendering it become famous across social media sites.

Pilosof further said Spike offers various customizability options, so clients may use the platform nonetheless it best suits them, adding that enterprise businesses seeking a far more flexible communication channel have started customizing the platform. Brands that trust Spike include Philips, Zoom, Zillow, Sephora, Shopify, Fiverr and much more. The platform supplies a free version, an expert plan ($5 per user/month billed annually), a small business plan ($10 per user/month billed annually) and a custom option for larger enterprises.

Aroya said Spike envisions a global where people can conduct almost all their businesses and communications by way of a single app. Spike has raised $30 million altogether funding up to now, using its last funding round of $15 million, led by Insight Partners with the participation of Mozilla Corp, to arrive Q3 of 2021. The business currently includes a headcount of 35 and plans to double that number within the next year to aid the scale and demand because of its services.

VentureBeat’s mission is usually to be an electronic town square for technical decision-makers to get understanding of transformative enterprise technology and transact. Find out more about membership.

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