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Osmind EHR integrates Zoom for psychiatry telehealth

San Francisco-based Osmind announced today that its electronic health record system for mental health clinicians has integrated Zoom virtual visits within its technology platform within the company’s regulatory-compliant ISV Partner Program.


Within the Osmind EHR, clinicians can access a suite of digital tools to meet up high-patient demand, like progress monitoring and journaling tools.

The addition of Integrated Zoom virtual visits enables mental health providers to expand treatment plans for vulnerable patients, including people that have moderate-to-severe mental health issues where patients might not be capable of leave their homes, based on the company’s announcement.

Clinicians develop a virtual mental health appointment using Zoom’s secure, HIPAA-compliant video technology, share that link with the individual and launch the web meeting directly from the Osmind patient app.

Providers need not manage additional vendor overhead, and patients need not install new technology on the phones or computers.

“The continuing future of mental healthcare requires omnichannel care where telehealth is important in a more substantial continuum of treatments,” said Dr. Carlene MacMillan, vice president of clinical innovation at Osmind, in a statement.

“As clinicians, we’ve a specialist obligation to only use telehealth platforms which are HIPAA-compliant,” she added. “Zoom supplies a strong product with a robust user experience over alternatives. We have been thrilled to partner to provide their industry-leading solution.”


With the COVID-19 pandemic especially because of an expansion of Medicare telehealth benefits through the public health emergency driving increased usage of virtual psychiatric care, many behavioral health providers ventured into telemedicine and onboarded digital telehealth platforms.

Early through the pandemic, the HHS Office for Civil Rights also promised enforcement discretion pertaining to HIPAA compliance for telehealth communications, enabling providers to more widely use tools such as for example Zoom, Skype and Google Meet for remote consults through the outbreak.

With Federal Communications Commission funding granted in the beginning of the pandemic, the Portland Community Health Center bought Zoom licenses for connecting with patients virtually.

“Our teams capability to use Zoom to remain linked to our patients was crucial to continuing to aid our mission of providing high-quality, patient-centered healthcare that’s accessible, affordable and culturally sensitive,” Ann Tucker, CEO of Portland, Maine-based Community Health Center, told Healthcare IT News in 2020.

Other EHR vendors, including Oracle Cerner and Epic, have previously integrated Zoom making use of their platforms.


“With the integration of Zoom technology and the Osmind EHR, we have been together addressing a substantial need in healthcare: Clinics is now able to treat probably the most at-risk patients securely from where theyre preferred with a click of a button, revolutionizing usage of care,” said Matt Cipolla, ISV Partner account manager with Zoom Video Communications.

Andrea Fox is senior editor of Healthcare IT News.

Healthcare IT News is really a HIMSS publication.

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