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Health And Medical

Roundup: Te Whatu Ora pilots BioStickers in New Zealand and much more briefs

Te Whatu Ora tries out BioStickers for remote patient monitoring in the home

Te Whatu Ora Health New Zealand is wanting out a fresh remote patient monitoring device for COVID-19 patients and residents in rural communities.

THE UNITED STATES FDA-approved BioStickers by American medical device maker BioIntelliSense are being tested in Counties Manukau and South Canterbury for half a year.

These devices, that is worn on top of the left chest, continuously captures vital parameters, such as for example skin temperature, heartrate, and respiratory rate.

Early feedback from the trial reported that users will stay in the home than visit a hospital.

“Health technologies are changing continuously, and we have to consider how we may use [them] to work smarter to greatly help new Zealanders obtain the healthcare they want,” Health Minister Andrew Little said in a statement.

Up to now, 50 COVID-19 patients in Counties Manukau and 10 more folks surviving in rural South Canterbury are increasingly being monitored utilizing the device for the trial.


Disability support service Scope turns to cloud-based contact centre system

Australian disability support service Scope is adopting a cloud-based contact centre solution by global customer experience platform NICE.

The organisation has engaged NICE’s implementation partner Generation-e to create the NICE CXone platform, which delivers “frictionless experiences over the entire customer journey”.

The cloud platform, that may seamlessly integrate with Microsoft Teams Voice and Contact Center, will equip Scope’s contact centre agents with the various tools they have to develop a personalised resolution, in accordance with a media release.

The transition to a cloud-based system employs Scope acquired NSW-based Disability Services Australia this past year. “Within this transformation, Scope had a need to transition to a far more consistent and comprehensive cloud-based contact centre solution that could scale with the business enterprise and deliver a platform for future growth,” said Glenn Rao, project manager at Scope.

Rao added that NICE CXone offers more features, functionality, and call recording capabilities. “Furthermore, CXone offered the scalability that Scope must support its continued growth across Australia. CXone also lets Scope easier manage and train staff, which lets the business better support its most vulnerable customers”.


MidCentral to displace clinical documentation workflow system

Te Whatu Ora Health NZ MidCentral is defined to implement a cloud-based digital dictation and clinical documentation workflow solution by iMedX to displace its legacy on-premise system.

Predicated on a news report, medical district was out there for a remedy that may improve its speed of clinical communication.

It picked the iMedX solution, hoping to decrease the turnaround amount of time in sending out clinical documents.

MidCentral will implement the machine from November, the news headlines report noted.

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