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SOME TYPE OF COMPUTER Weekly buyers guide to customer and employee experience management

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August 2022

SOME TYPE OF COMPUTER Weekly buyers guide to customer and employee experience management

Companies are facing new challenges to meet up the expectations of customers and employees. In this 14-page buyers guide, Computer Weekly talks about the advantages of the knowledge economy, the client service implications of always-on mobile users and how digital platforms can engage customers across all channels.

Table Of Contents

  • The way the concept of a confident employee experience has come old.
  • Whats driving higher expectations of customer support teams.
  • Considering digital experience platforms role in engaging customers across all channels.

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