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Tattle Continues 2022 Momentum With FSTEC Attendance

Customer Experience Improvement (CXI) Leader Will Demonstrate How Unlocking Next-Level Actionable Guest Insight Can result in Same-Store-Sales Growth

Tattle Continues 2022 Momentum With FSTEC AttendanceNY, NY ( Tattle, the hospitality industrys go-to source for comments from customers management and data-focused operational insights, announced today that it’ll be attending FSTEC, the best food service and technology conference, to be held in Grapevine, Texas, from September 19 through September 21, 2022. The function offers three days of innovative insights, products, and connections. Tattle leadership will undoubtedly be at Booth 335, demonstrating how its technology helps operations teams capture a deeper knowledge of guest insight, leading to simple, clear, actionable items for store-level teams to spotlight to operate a vehicle guest sentiment, and for that reason, sales.

Tattle is really a comments from customers technology platform constructed with an open API to be able to collect guest feedback and measure satisfaction across all-digital ordering channels. With nearly 30 integration partners across POS, digital ordering and loyalty sectors, Tattle can dramatically raise the feedback volume and completion rate for restaurant locations through automation and data centralization. Recently Tattle has just been named the most well-liked CX partner by Punchh, and is really a trusted integration partner of other leading restaurant tech solutions such as for example Olo, Toast, Paytronix and much more. Using AI (Artificial Intelligence), Tattle recommends probably the most high-impact operational area for improvement across restaurant and ghost kitchen locations to operate a vehicle the greatest upsurge in guest satisfaction.

Tattle integration benefits include:

  • Omni-channel guest satisfaction measurement across Dine-In, Takeout, Delivery, Drive-Thru, and Curbside
  • 7% total guest feedback penetration and a 94.3% survey completion rate of a 50-60 question survey
  • Causation-based survey format to recognize factors, i.e. Topping Distribution, that negatively impact an operational category, i.e. Accuracy
  • Leverages AI to recognize and recommend high-impact operational categories for improvement across each location
  • Automated location-level Monthly Objectives that results in 84% possibility of guest satisfaction increase
  • Incident Management System for guest recovery of 100% of guests using apology emails and reward cards

Tattles technology is a game changer for the restaurant industry, since it sheds light on historically ambiguous feedback data that often leaves operations teams clueless concerning how exactly to improve, said Tattle CEO/Founder, Alex Beltrani. Were excited to wait FSTEC, and demonstrate the very best Customer Experience Improvement (CXI) tool that truly bridges the gap between their operations teams and their customers.

About Tattle

Tattle may be the only Customer Experience Improvement (CXI) platform created to help the hospitality industry by collecting actionable feedback data by getting together with their customers where they make transactions. Using existing third-party tools and API integrations, Tattle connects brands making use of their guests at every touch point of the client journey. Through their AI, Tattle recommends probably the most opportunistic operational area for improvement at your partners locations to operate a vehicle the greatest upsurge in guest satisfaction. Tattle powers the operational improvement technique for industry leaders, such as for example MOD Pizza, Bareburger, Farmer Boys, Blaze Pizza, The Halal Guys and much more.

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