Toyota recalled the bZ4X in June over concerns the electric crossover’s wheels could fall off at speed, and today it’s taking extra steps to fulfill upset customers and keep vehicles off the street. Electrek has learned (and Engadget has confirmed) that Toyota’s US branch offers to get back the bZ4X. The terms will change based on a state and “particular circumstances,” in accordance with a letter to customers.
The automaker outlined compensation for individuals who still want the EV. It is possible to continue steadily to drive a loaner free, filled with free fuel for the temporary car and storage for the bZ4X. You can also get $5,000 credit towards your loan, lease or full price. There may also be extensions to your warranty and free EVgo charging time.
Toyota offers the buybacks along with other perks “until a fix can be acquired.” The recall also covers pre-orders for Subaru’s sibling model, the Solterra, although that SUV hasn’t yet reached American buyers.
There is no reference to just when or how Toyota will fix the bZ4X wheel fault. Which makes the situation problematic for owners. The buyback gives them an opportunity to purchase another vehicle instead of wait indefinitely for a fix, but auto industry supply shortages could leave them either waiting months for an upgraded or settling for a less-than-ideal alternative.
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